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Account Deletion

At Clerks, we respect your right to control your data. This page explains how to delete your Clerks account and what to expect when you do.

Delete Your Account From Within the App

If you can log in to your Clerks account, you can delete your account at any time by following these steps:

  1. Sign in to your Clerks account.
  2. Navigate to Account Settings.
  3. Select Delete Account.
  4. Confirm your request when prompted.

Once confirmed, your account deletion request will be processed automatically.

Request Account Deletion If You Cannot Log In

If you are unable to access your account (for example, you no longer have login access or have removed the app), you may request account deletion by submitting the form below.

Please provide the email address associated with your Clerks account so we can verify ownership and process your request securely.

Account Deletion Request Form

After submission, our team will review and verify your request before completing deletion.

Request Data Deletion Only

If you would like to just have your data deleted (without deleting your entire account), submit that request here.

Please provide the email address associated with your Clerks account so we can verify ownership and process your request securely.

Data Deletion Request Form

After submission, our team will review and verify your request before completing data deletion.

What Happens When You Delete Your Account

  • Your Clerks account and associated data will be permanently deleted.
  • Deletion is irreversible and cannot be undone.
  • You will lose access to all data and chat history associated with your account.
  • In certain cases, limited information may be retained only where required by law or for legitimate business purposes (such as compliance with financial, tax, or legal obligations). Any retained data is securely stored and inaccessible for general use.

Processing Time

Account deletion requests are typically immediate however at times may be completed within 7 business days after request and subsequent verification.

Need Help?

If you have questions about account deletion or data handling, please contact us at:

support@chatclerks.com

Important Notice

By submitting a deletion request or deleting your account through the app, you acknowledge that this action is permanent and cannot be reversed.